Frequently asked questions

RM39 a month per company, or RM390 a year per company if you pay yearly — that saves you two months. Every company gets full access to all modules; there is no setup fee and no long-term contract. Your first company starts with a 14-day free trial.

Pricing is per company, not per user. One company = one complete set of books (chart of accounts, transactions, reports, tax). So one company costs RM39 a month, two companies cost RM39 × 2, and so on. You still sign in with a single account.

Yes — as many as you need. Add a new company anytime from My Account; each one carries its own subscription and its books stay completely separate. Handy if you run several businesses, or an enterprise and an Sdn. Bhd. side by side.

We remind you before the last day. If you subscribe, everything simply carries on. If not, there is a short grace period before that company's books switch to read-only — your data is not deleted, and it comes straight back the moment you pay.

Yes. Cancel from My Account in a few clicks — no phone call, no form. You keep access until the end of the period you already paid for, and you can export all your data before then.

No. Upload a bank statement or snap a receipt, and the AI classifies every transaction into the right account. You only confirm the items the AI is unsure about. Accounting terms are explained in plain language throughout the system.

Yes. The chart of accounts follows MPERS, reports follow Companies Act 2016 formats, and the tax modules cover corporate tax estimates, CP204, Form C, SST-02, and LHDN e-Invoice (MyInvois). For official filing, reports still need to be reviewed and signed off by a certified accountant or auditor — as usual.

Yes. Invite your accountant, clerk or auditor into any company and set their role. Auditors are enforced read-only. Every change is recorded in the audit trail, so you always know who did what. Inviting people costs nothing extra — pricing is still per company.

Yes — 256-bit encrypted in transit and at rest, daily encrypted backups, and handled in accordance with the PDPA 2010 (Amendment 2024). Each company's data is fully isolated, and every change is recorded in a tamper-proof audit trail.

After the grace period, that company's books switch to read-only: you can still sign in, view and export every record, you just cannot add new entries. We do not delete your data. Pay again and everything unlocks immediately.

Secure payment via Billplz — FPX (Malaysian internet banking) or credit/debit card. Invoices and receipts are generated automatically and can be downloaded anytime from My Account.

Yes. Upload a bank statement (PDF/CSV/Excel) or snap a receipt; the AI extracts every line and maps it to MPERS account codes with a confidence score. Teach it once with an auto-rule — next time it remembers on its own.

Yes. Both the website and the AiAkaun system are bilingual (BM & EN) — switch anytime.